Last updated: 28/05/2018

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.esso-spls.com website operated by ESSO-SPLS TRADING CO. LTD.

Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Services.

By accessing or using the Services you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Services.

Purchases

If you wish to purchase any product or service made available through the Services, you may be asked to supply certain information relevant to your Purchase including, without limitation, your NAME, SURNAME, E-MAIL, BILLING ADDRESS, SHIPPING ADDRESS, TELEPHONE NUMBER, PAYMENT METHOD, YOUR IP (at the submission time).

Links To Other Web Sites

Our Services doesn’t contain links to third-party web sites or services that are not owned or controlled by ESSO-SPLS TRADING CO. LTD.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.

 

Some other answers on the most common questions.


What’s your return policy?

We don't accept returns on fuels.


Do you ship all over Cyprus?

No, we’ll ship your fuel in Paphos, Limassol and Larnaca.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions from Monday to Saturday from 07:00 until 17:00.


Order Online?

Now using our automated system. One of our sales representatives will call you back to confirm the order. Note: Deliveries requested on a Saturday will be delivered on Monday. Alternatively, contact our service station.


Registration?

To register with esso-spls.com you must be over eighteen years of age.

You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.


Password and Security?

When you register to use the esso-spls.com Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services (see below for contact details) immediately.

If esso-spls.com has reason to believe that there is likely to be a breach of security or misuse of the esso-spls.com Site, we may require you to change your password or we may suspend your account.


Can we (esso-spls.com) suspend or cancel your registration?

Esso-spls.com may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the esso-spls.com Site.

The suspension or cancellation of your registration and your right to use the esso-spls.com Site shall not affect either party's rights or liabilities.

 

 

I am unhappy with the service provided in your Filling Station. Who do I need to report this to?

We apologize for any inconvenience caused. In the first instance please ask for the SPLS Manager and/or the Petrol Filling Station Manager and let them have your feedback. If you are still unhappy then please email info@esso-spls.com with your full feedback, including your location and time of your visit. OR ....